Editorial

Strategy notes for brands ready to be found.

Written for boutique hospitality and wellness operators who want to understand the digital landscape and make confident decisions about their brand's visibility.

What we write about

What you will find here.

Hospitality Marketing

Strategy and systems for boutique operators

Strategy, positioning, and marketing systems built for boutique operators. What works at scale, what works specifically for the owner-operator, and how to think about marketing as a compounding investment rather than a monthly cost.

Brand Visibility and Search Everywhere

How platforms decide which brands show up

How Google, Instagram, Facebook, TikTok, and AI platforms like ChatGPT and Perplexity determine which brands appear and which ones do not. Practical guides for operators who want to understand the landscape without becoming SEO experts.

AI Search and Discoverability

What AI search means for your hospitality brand

What AI search means for boutique hospitality and wellness brands, how to show up in AI-generated recommendations, and what entity optimization looks like in plain language, without the jargon.

Strategy and Decision-Making

The decisions that move boutique brands forward

When to invest in paid advertising, how to evaluate a marketing opportunity, how to know when the foundation is ready for growth. Written from Miles's perspective as a strategist who has worked in and around hospitality for nearly 20 years.

Brand Visibility Services Independent Hospitality and Wellness Businesses Need

Brand Visibility Services Independent Hospitality and Wellness Businesses Need

Brand Visibility Services Independent Hospitality and Wellness Businesses NeedMiles Harding
Published on: 24/10/2026

The brand visibility services independent hotels, inns and wellness businesses need to be found and chosen on Google, Maps, review sites and AI search.

brand visibilitylocal SEOGoogle Business ProfileAI searchhospitality marketing
Seasonal Experience Ideas That Make Your Brand More Memorable

Seasonal Experience Ideas That Make Your Brand More Memorable

Seasonal Experience Ideas That Make Your Brand More MemorableMiles Harding
Published on: 16/10/2026

Seasonal experience ideas for spas, restaurants and clinics, plus how to make each offer easy to find, trust and book on Google, social media and AI search.

seasonal marketinghospitality marketingwellness marketingGoogle Business ProfileAI search
Website Copy That Helps Wellness Clinics Rank and Build Trust

Website Copy That Helps Wellness Clinics Rank and Build Trust

Website Copy That Helps Wellness Clinics Rank and Build TrustMiles Harding
Published on: 09/10/2026

Website copy for wellness clinics has two jobs: help Google and AI tools understand you, and help new clients trust you. Here's what to write.

website copywellness clinic marketinglocal SEOAI searchbrand messaging
How Hospitality and Wellness Brands Can Show Up in AI Recommendations

How Hospitality and Wellness Brands Can Show Up in AI Recommendations

How Hospitality and Wellness Brands Can Show Up in AI RecommendationsMiles Harding
Published on: 08/10/2026

AI tools now shape where people book. See how hospitality and wellness brands earn AI recommendations with clear pages, reviews and matching details.

AI recommendationsAI searchhospitality marketingwellness marketingSearch Everywhere Optimization